Ufone Human Resources Department has implemented Quality Management System by attaining ISO 9001:2015 Certification. A ceremony was held on the World Quality day in Islamabad to acknowledge this achievement which is also an industry first initiative. Rashid Khan, President & CEO Ufone, received the ISO Certificate from SGS representative Waqas Khan. Yousef Al Zaabi Chief Officer HR, Admin & Security Ufone, Ahmad Kamal Chief Customer Operations Officer Ufone, Syed Zulfiqar Ali Zaidi General Manager HR Ufone were also present at the ceremony. Being the first in the industry to acquire this certification for its Human Resources department, Ufone has solidified its commitment to continual improvement in achieving service excellence for its employees and enhancing customer experience.