In 2026, Lahore police stations will be transformed into citizen facilitation centres. DIG Operations Faisal Kamran has set the 2026 targets for Lahore Police. The Punjab government’s people-friendly, service delivery based policing model will be implemented
Improving citizens’ experience will be the core focus of police reforms. SHOs’ performance will be evaluated on the basis of citizen feedback. Immediate action will be taken over delays, rude behaviour or misuse of authority at police stations. A decision has been made to link One-Five and patrolling response with police station performance
Lahore Police’s priority will be to provide dignified and prompt services to citizens at police stations. Every citizen’s complaint will be heard, registered and acted upon in a timely manner. A commitment to treat visitors to police stations with dignity, respect and facilitation
A pledge to ensure polite conduct with citizens at checkpoints and to end unnecessary stopping and harassment. Identification and checking will be carried out strictly within the law, and citizens will not be harassed