Dawlance is the leading manufacturer of high-quality refrigerators, Air-Conditioners and other Home-appliances in Pakistan. Recently, a professional training program on “Safe Handling Practices of HFC R- 32 Refrigerant and Equipment” was organized by the ‘National Ozone Unit’ with the ‘Ministry of Climate Change & Environmental Coordination’ (MoCC&EC), Government of Pakistan. The ‘United Nations Industrial Development Organization’ (UNIDO) and its RRR (Recover, Recycle & Reclaim) project (for proper end-of-life disposal of refrigerants) also contributed to make this program successful, in collaboration with Dawlance. This training program is developed under HCFC’s (Hydrochlorofluorocarbons) Phase-out Management Plan (HPMP), Stage-II in Pakistan. These sessions were conducted at Karachi, Lahore, Multan and Islamabad. It engaged more than 850 participants (dealer installers, authorized workshops, service branches network) all over Pakistan. It comprised various training activities including: compressor-changing procedures, application of flammable- refrigerants, system design-differences, best-practices on tube-work & leak-detection, R32 RAC installation demonstrations, Best-practices on R32 air-conditioners services & recovery from RAC. As a socially responsible enterprise, Dawlance has changed its Refrigerant gas usage from R-410-A to R-32 in its appliances, which is a much safer gas, and it is also recycled for environmental sustainability. Being a wholly-owned subsidiary of Arcelik, the 2nd largest manufacturer in Europe, Dawlance is implementing global best-practices with continuous investments in innovative technologies and professional training for the workforce. It offers unmatched value and benefits for the consumers and the public at large.