IndiGo has told India’s aviation regulator it will maintain operational stability and adequate flight crew from February. The airline faced major disruptions in December due to poor pilot roster planning. The regulator confirmed IndiGo’s assurances as temporary exemptions are set to expire on February 10.
The airline received exemptions on two night duty provisions for pilots to stabilise operations. These exemptions allowed IndiGo to operate flights while addressing crew shortages. However, the move drew criticism from pilot unions and safety advocates who warned about potential risks.
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Earlier in January, India fined IndiGo a record $2.45 million over December cancellations. Senior executives received official warnings, and the head of operations control was directed to step down. The penalties aimed to ensure accountability and prevent similar disruptions in the future.
IndiGo’s spokesperson has not provided further comments on the regulator’s statement. Analysts say the airline must now rebuild trust with passengers and crew. Experts note that operational efficiency and scheduling accuracy are critical for India’s largest carrier.
Read more: IndiGo chaos: 1200 flights cancelled, passengers stranded
With exemptions ending soon, IndiGo must prove it can manage flights independently. Regulators will continue monitoring crew assignments and operational safety. The airline’s ability to recover will impact its reputation and market position.