In a major step to tackle online threats, Interior Minister Mohsin Naqvi launched a dedicated cybercrime helpline, 1799, to ensure swift action on public complaints. The announcement came during his visit to the headquarters of the National Cyber Crimes Investigation Agency (NCCIA) in Islamabad.
During the visit, the minister toured various NCCIA departments, including the helpline center, forensic lab, and network security wing. He appreciated the staff’s ongoing efforts to curb cybercrime and encouraged them to continue using advanced tools and methods for stronger results.
Naqvi stated that the helpline is now fully operational and urged citizens to report any cybercrime by simply dialing 1799. He also directed NCCIA officials to ensure fast and fair handling of every complaint, emphasizing that the agency was built to protect people in the digital age.
The NCCIA was formed in April 2025 after transforming the FIA’s Cybercrime Wing into an independent body. This followed new legislation that also introduced stricter rules for social media content, which drew criticism from journalist and human rights groups.
Despite criticism, officials defended the Prevention of Electronic Crimes Act (PECA), saying it helps address hacking, online harassment, and data theft. Under PECA, cybercrime offenders can face up to three years in prison and fines reaching Rs2 million.
Moreover, Naqvi stressed the need to adopt modern technology and to hire skilled professionals for the agency. He said that better training and updated tools are key to fighting growing digital threats and keeping Pakistan safe in the online world.