Sir: I am a senior citizen who has been trying hard to get installed a new electricity metre at my residence for the last four months. I have already completed all formalities and visited K-Electric (KE) offices in Gulstan-i-Jauhar and Sindhi Society (Bin Qasim Town) many times but to in vain. My KE ID No. is 177704377. On February 14, evening, I personally met our Area General Manager, KE, (Bin Qasim Town) Nasim Shaikh who had already promised me to get installed metre within one month. When I reminded his promise in view of undue delays, he instead of replying me properly, started misbehaving with me by using impolite language without any valid reason. Through your esteemed newspaper, I request KE higher authorities if there is any delay in the installation of the metre, the customer may be satisfied accordingly. However, they have no right to misbehave with them particularly senior citizens as during my visits abroad, what I have noticed that all senior citizens are given high respect throughout the world. M K SIAL Karachi