Head coach Brendon McCullum said England must deal with the “backlash” to their dismal 4-1 defeat in Australia.
England were widely criticised for their approach on and off the field down under, when they were thought to have a superb opportunity to regain the Ashes, only to be soundly beaten by a below-strength Australia team.
McCullum has kept his job following a review into the tour and will lead England into the first Test against his native New Zealand at Lord’s on Thursday.
“There was huge hopes and ambitions for success down in Australia and we didn’t get it right,” McCullum told BBC Sport. “We had our chance, we didn’t take it and we got beat.
“It hurt. It hurt the players, it hurt the players’ families, the support staff, all the fans that travelled from England all the way out to Australia and all the fans watching worldwide.
“Now you have got to handle a little bit of the backlash of what has happened since.”