To comply with the directions of the prime minister of Pakistan, Chairman Federal Board of Revenue Javed Ghani held an e-katchery at FBR HQ to listen to the complaints and issues of taxpayers. The complainants interacted directly with the chairman. The chairman listened to the complaints of the taxpayers and issued on spot directions for resolution of complaints. He appreciated the suggestion put forth by the taxpayers and assured them that their comments and suggestions would be looked into. He assured that FBR is taking all-possible steps to facilitate the taxpayers. He also requested the taxpayers to visit their nearest RTO and Collectorate for redressal of any issue confronted by them.