Our national telecom organization is always claims the best service provider in Pakistan but in case of any technical fault, this organization never unable to rectify it properly. For instance, few months back, in our area (at Walton Road), its distribution board (DB) burnt to ashes due to fire eruption in it (claimed by technical staff) that caused closer of 400 telephone lines and internet facility. Instead of replacement of DB, it was repaired only (dang-tapao policy). And now since many months, we never get smooth internet facility. Whenever has complained, technical staff comes and goes and gives lollypops and area user are still waiting for Messiah. AN AFFECTEE Lahore Cantt Published in Daily Times, February 14th 2019.