Daily Times

Carrefour, operated by Majid Al Futtaim in Pakistan is introducing Click and Collect, a new service that will give online shoppers added flexibility and convenience with their order. Carrefour online customers now have the option to collect their orders free of charge from selected stores in Lahore, Karachi and Islamabad.

Carrefour launched Click and Collect to address increased demand for online shopping in light of the Covid-19 outbreak. The new service allows shoppers to fill their online grocery baskets, place an order, select the store they wish to pick up their items from, and a timeslot that fits their schedule. Groceries will be carefully packaged and stored, where necessary refrigerated, until customers pick up their orders from participating Click and Collect stores.

Jean Marc Dumont, Country Manager of Carrefour Pakistan at Majid Al Futtaim Retail said, “At a critical time when customers are seeking more choice and more convenience from their shopping experience, we’ve listened and responded with the launch of our new Click and Collect service.

At Majid Al Futtaim, and by extension Carrefour, we are committed to providing our customers and the communities we serve not only with accessible products, but also new ways of shopping that adapt to their changing circumstances like maintaining social distance. Click and Collect is another example of our inventive thinking in practice, and marks the evolution of our digital offering to meet the needs of the modern customer.”

Carrefour will gradually roll out the Click and Collect service to additional hypermarket and supermarket locations over time.