The president also called for creating awareness on the role of Ombudsman for resolution of insurance-related complaints. He also also advised the people to approach the Ombudsman office for the resolution of their complaints concerning insurance.
According to the report, the Federal Insurance Ombudsman disposed off 4,634 complaints during 2022 providing relief worth Rs 2.5 billion to the policyholders.
It was told that around 95% of the said insurance cases were disposed of within 60 days.
As per report, the Ombudsman opened its new offices in Sukkur and Hyderabad to provide justice to the people at their doorstep.
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