Three years ago, when Iran’s military captured 10 US sailors after they mistakenly strayed into Iranian waters, US Secretary of State John Kerry and Iranian Foreign Minister Mohammad Javad Zarif jumped on the phone in minutes and worked out the sailors’ release in hours. Could a similar crisis be so quickly resolved today? “No,” Zarif said in a recent interview with Reuters. “How could it be averted?” Zarif and the current Secretary of State, Mike Pompeo, have never spoken directly, according to Iran’s mission at the United Nations. They instead tend to communicate through name-calling on Twitter or through the media. “Pompeo makes sure that every time he talks about Iran, he insults me,” Zarif said. “Why should I even answer his phone call?”