KARACHI: After the successful launch of School Service Quality Management programme called BEACONNECT in central and northern region, Beaconhouse on March 24, 2017 launched the programme across its schools network in southern region as well. A launching ceremony was hosted at Beaconhouse Defence Campus, Karachi. The keynote speaker of the event was Dr Nauman Naqvi, Assistant Professor, School of Arts, Humanities & Social Sciences, Habib University, PhD in Anthropology, from Columbia University. Naqvi is one of the leading academic in the country. Moreover, the event included a panel discussion amongst prominent personalities of their fields. The panelist included Salahuddin Ahmed. He has represented Pakistan at the highest level of cricket and his insight is second to none. Rishad Mahmood, a journalist, was also on the panel. Rishad has been writing on sports for more than two decades and has witnessed how technology has shaped demands in almost every field. Beaconhouse South Regional Director Asim Yakub completed this esteemed panel. Other guests included school group heads, school heads, heads of department and head office management. BEACONNECT programme is a technology enabled school management process. It is an innovative way for Beaconhouse to engage with parents in a hassle-free manner. The programme enables each school to get monthly feedback regarding satisfaction of its parents with the schools education service standards. It also enables timely resolution of parent’s complaints, and effective management of student retention.